Applied AI

Natural Language Processing

Natural language processing consulting

Structure out of the text nobody has time to read.

Classification, entity extraction, and sentiment analysis over documents, tickets, and transcripts too high-volume for manual review - built as a distinct discipline from generative AI, with evaluation against labelled ground truth rather than a subjective read of the output.

Natural Language Processing in practice

What this covers

  • Document and ticket classification tuned to your taxonomy
  • Entity and relationship extraction from unstructured text
  • Sentiment and intent analysis at a volume no team can read manually
  • Evaluation against labelled ground truth, not a subjective spot-check

How we engage

FAQ

Common questions about Natural Language Processing

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Do we need a data platform in place before we can do AI?

Not a finished one, but you need the feeds the model depends on to be reliable. Data engineering and MLOps are capabilities inside this pillar precisely because most stalled AI programmes are actually stalled data programmes - we build the two together rather than waiting on one.

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